Kanna is illegal in the state of Louisiana. We will not accept or ship orders of Kanna containing products to Louisiana. We apologize for this inconvenience. Please note that any orders received from Louisiana will be cancelled!
Each of the products we sell bears a detailed description on our website. Be aware that inaccuracies and text errors can occur. We reserve the right to edit, remove or change product descriptions as necessary, so please read the most up-to-date descriptions for each product before ordering.
We may remove any product, either temporarily or permanently, without any special prior notice.
OUT OF STOCK ITEMS
If a product you order is out of stock, or some other circumstance prevents us from sending it to you, we will contact you right away, advise you of the situation, and work with you to resolve it satisfactorily. We may be able to advise on appropriate substitutions.
Alternatively, we can hold your order until the exact product you ordered is back in stock if you wish.
We use integrated, organisation-wide quality control procedures. Every aspect of our products, from packaging to testing to manufacturing to accurate shipping, are covered by our 100% satisfaction guarantee.
Prices on this website are in US Dollars, and do not include shipping costs.
We reserve the right to change or review the prices of our products and services without prior notification. We may cancel an order at any time if it was made subject to an incorrectly quoted or displayed price or product description for either operational or IT-related reasons.
Payment methods can change either temporarily or permanently, without any special prior notice. All international orders are declared with the full value, name and description exactly as shown on the LiftMode.com invoice.
Once your payment has cleared, orders normally ship within 48 business hours. We guarantee every delivery, and will provide a refund or replacement if there are any serious difficulties.
We are a US company and operate in compliance with US law. We will do not condone the importing of illegal chemicals or compounds to any country, and will make every effort to comply with the laws of every country we ship to.
If you do order anything which we are aware is illegal in your country, we will attempt to catch and cancel your order.
However, the laws in every county are subject to frequent change, and we cannot guarantee that we have a comprehensive up to date knowledge of every law in every country, nor can we ensure that our technical methods can detect and block 100% of all such orders.
For this reason, we recommend that you be very familiar with the nature of your order and of the laws of your country before ordering. The responsibility to be aware of your country’s laws lies with you, the customer.
If returns are necessary, then at our discretion, we may ask that the customer cover the return shipping costs. To ensure your protection, we strongly recommend that you check your package for damage that may have occurred in transit before you sign for it.
If you discover damage after signing for a package, please contact us within one week of receipt via phone or email. We will need to know the tracking number, order number, and a description or photo of the damage or other valid reason for the refund or reshipment, so that we can take the matter up with the shipper.
Please contact us by email or phone before returning any goods. Goods must be returned in an unused condition, in their original packaging, and within one week of delivery to you. Once we inspect the goods and confirm the damage, we will refund or re-send your order.