ULTRAKanna can only accept returns of their products which are unopened and are in the original condition.

As our products have been sealed in a sterile environment, ULTRAKanna cannot accept any returns on packages which have been opened.

All return items have to be returned within 5 (five) days from date of delivery by our delivery partners (USPS or any other shipping company). Please note that the costs of such returns is for the account of the consumer.

ULTRAKanna will only issue a refund on purchases that comply with these conditions and once the items have been received in good condition. The total refund for all items returned will exclude the original shipping charges at the time of purchase.